The fastest way to reduce churn, increase adoption and build long-term customer relationships is to make sure customers actually know how to get value from what they’ve bought. Lumenry builds the system that makes that happen at scale.
Give customers the knowledge they need to succeed from day one — reducing support load and accelerating time to value.
02
Showcase your product
Use training to demonstrate the full breadth of what your product can do, driving adoption and upsell.
03
Build your brand
A branded customer academy positions you as an expert partner, not just a vendor.
Scale
From one customer to thousands — without stretching your team.
Managing customer training manually doesn’t scale. Lumenry automates the delivery so your customer success team can spend their time on high-value conversations, not chasing completions.
Automatic enrolment on customer sign-up or product purchase
Role-based pathways for different customer personas
Self-serve catalogue for on-demand product training
Bulk management for enterprise customers with large user bases
On Demand
Help your customers help themselves.
Not every customer question needs a call. Lumenry gives your customers a structured self-serve training hub — always available, always up to date — so they can find answers and build skills without contacting support.
Always-on training catalogue organised by product area or customer role
Smart recommendations surfacing relevant content at the right moment
Multilingual support for international customer bases
Engage
Make learning a seamless part of the customer experience.
Lumenry’s customer training platform is fully branded — it feels like an extension of your product, not a separate training tool bolted on afterwards. That’s what drives adoption.
Fully white-labelled environment under your brand and domain
In-product training launch options via Lumenry available everywhere
Notifications and nudges through the channels customers already use
Gamification and milestone recognition to keep engagement high
Powerful Data
Connect customer learning to growth.
Reporting links customer training data to the metrics your teams track — adoption rates, health scores, renewal likelihood and upsell readiness. Trained customers are better customers.
Customer health score correlation with training completion
Cohort adoption reports by product area or customer segment
Certification tracking for compliance or accreditation programmes
Integrate with your CRM to share training data with your team
Lumenry
Start delivering customer training that impacts what matters.